Privacy Policy
Background
Arkland Sterling Homes understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.arklandsterling.com (“Our Site”) and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.
The information you provide to us will be securely stored and encrypted for Arkland Sterling Homes on G Suite servers, and, except as explained below, we will not transfer it, or authorise its transfer, outside the UK.
Please read this Privacy Policy carefully and ensure that you understand it.
We collect information about Our Site visitors when they fill in our contact form in order to help us continually improve the products we offer and so that we can enter into commercial arrangements with investors, landowners and home buyers. Arkland Sterling Homes will always adhere to UK Data Protection Legislation, including but not limited to, the Data Protection Act 2018 and EU Regulation 2016/679 General Data Protection Regulation (“GDPR”).
Other than as stated below, we do not hold or use any information that you provide, or which we collect, outside the European Economic Area (“EEA”), nor do we transfer it to, or share it with, others within or outside the EEA (except when we believe in good faith that the law requires it).
This Privacy Policy only relates to Our Site and does not extend to your use of the Internet outside of the Arkland Sterling Homes site.
Information About Us
Arkland Sterling Homes is a trading name of Sterling Sustainable Development Group Ltd, a private limited company registered in England under company number 11957616. Our registered address is 7 Blossom Cottages, Lowen Road, Rainham, RM13 8JW.
For data protection queries, please contact Dr Kunle Adewole, email address: info@arklandsterling.com, postal address: 7 Blossom Cottages, Lowen Road, Rainham, RM13 8JW.
Data We Collect and Process
We aim to keep personal data collection and storage to a minimum. We collect and use the following data using our contact form:
Name:
Interest (three options):
Email address:
Address (optional)
Phone number (optional):
Request message:
Once you submit the contact form, our third-party data processor, G Suite, processes your personal information for the purposes you choose to agree to on the form. G Suite securely stores and encrypts your information when at rest or transmitted over the internet and is only accessible by Arkland Sterling Homes user accounts with two-factor authentication. G Suite processes your personal information in accordance with its Privacy Policy and Terms.
Website Visitors
When you visit this website Google Analytics will provide usage information automatically and Google Analytics anonymises all traffic data so personal information is not recorded. You can prevent Google Analytics from recording any data by installing the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
Arkland Sterling Homes is extremely careful with the personal information you provide. We will use it to:
Respond to your questions, comments and requests submitted on our website
Inform you of project updates where you have indicated an interest
You can request that all personal information you have provided via the contact form be permanently deleted.
We never sell, rent or lease personal information, nor do we exchange any personal information with other organisations.
We use a third-party data processors (mentioned above under Data We Collect and Process) to process your personal information to securely store and email responses. Use of your personal information by our data processors is limited to the internal purposes of Arkland Sterling Homes.
How Long Do We Keep Your Personal Data?
The personal data that you provide when you fill our contact form is retained until:
You ask us to delete it
You request your information to be updated – old information is consequently deleted
We reserve the right to challenge requests we deem to be made with malicious intent.
Access To Your Information And Correction
Please contact us to request access to your personal information. If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible, we will promptly correct any information found to be incorrect.
Please allow up to 21 days for us to respond to your request.
Security
Personal information that is held by our third-party data processors (mentioned above under Data We Collect and Process) utilises industry-standard secure server connections to ensure that your personal data is encrypted both at rest and when securely transmitted over the Internet.
General Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
Other Websites
From time to time, Our Site contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
Changes To This Privacy Policy
We may change our Privacy Policy from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. This privacy policy was last updated on 15 October 2020.
How To Contact Us
To contact Arkland Sterling Homes about anything to do with your personal data and data protection, including to make a subject access request, please use the following details and we will respond as soon as possible:
Email: info@arklandsterling.com
Telephone: 020 7175 4464
Postal Address: 7 Blossom Cottages, Lowen Road, Rainham, Essex RM13 8JW.